Search

Search is a powerful feature that allows you to filter and view any combination of assignments in your company. You can customise your results by adding columns, using saved column and filter sets, completing actions for selected assignments, and even mapping the locations of your results.

Search uses live data, meaning that as soon as an assignment is created, you can find it with the available filters.

 Access Search

Select Search from the Assignments menu.

Use filters

You can use the filter menus to refine your Search results.  The ribbon across the top of the page contains the most common filters, but you can also click the More Filters icon in the ribbon to apply additional filters. For a complete list of filter descriptions, see Search filters.

Filter with wildcards and exact matches

Many of the filters allow you to type search criteria. By default, these filters return results that start with your criteria. You can change the default behavior with wildcard searches or an exact match search:

• Type an asterisk before your criteria to return results that end with your criteria (*example).
• Type an asterisk in the middle of your criteria to return results that begin and end with your criteria (exa*mple).
• Type an asterisk before and after your criteria to return results that contain your criteria (*example*).
• Type quotes before and after your criteria to only return results that match it exactly ("example").

Create a filter set

If you have a group of filters that you often use together, you can save them as a filter set and apply them all at once.

1. Click the More Filters icon on the left side of the filters ribbon. This opens the Filters drawer.
2. Click the More Filters menu and select a filter. The filter appears in the drawer as a blue box.
3. Depending on the filter you selected, type or select options in the filter's menu.
4. Repeat steps 2-3 until you apply all desired filters.
5. Click the + icon next to the Filter Sets menu.
6. Type a name for the filter set in the field that appears.
7. Click the check mark icon.

Apply a filter set

You can instantly apply a saved group of filters to the results list.

1. Click the More Filters icon on the left side of the filters ribbon. This opens the Filters drawer.
2. Click the Filter Sets menu and select a filter set.

Edit a filter set

You can edit an existing filter set.

1. Click the More Filters icon on the left side of the filters ribbon. This opens the Filters drawer.
2. Click the Filter Sets menu.
3. Select a filter set.
4. Make changes to your filters or filter options.
5. Click the save icon next to the Filter Sets menu.

Select a default filter set

You can select a default filter set that is applied every time you log in to XactAnalysis.

1. Click Filters on the left side of the filters ribbon. This opens the Filters drawer.
2. Click the Filter Sets menu.
3. Hover over a saved filter set. A star appears to the left of it.
4. Click the star.

Delete a filter set

1. Click the More Filters icon on the left side of the filters ribbon. This opens the Filters drawer.
2. Click the Filter Sets menu.
3. Click the delete icon next to a filter set.
4. Click OK when prompted to confirm.

 Use columns

You can choose which assignment data you see in your search results by customising the columns.

• You can click and drag column headers to rearrange their order
• You can click the blue header names to sort the list by them in alphabetical or reverse-alphabetical order
• You can add and remove columns
• You can name and save column sets
• When you add a filter, the names of related columns appear in blue boxes above the results list. You can click any of these boxes to add the corresponding columns to the results list.

Create a column set

If you have a group of columns that you often use together, you can save them as a column set and apply them all at once.

1. Click the Columns menu.

1. Select the  columns you want from the menu. Default columns are grayed out and can't be de-selected.
2. Click and drag the column headers in the list  to arrange them in the order that you want.
3. Click any blue column header to sort the results by that column in alphabetical or reverse-alphabetical order.
4. Click the + icon to the right of the Column Sets menu.

1. Type a name for the column set in the field that appears.
2. Click the check mark icon.

Apply a column set

You can instantly apply a saved group of columns to the results list.

1. Click the Column Sets menu in the top-right corner of the page.
2. Select a column set.

Edit a column set

1. Click the Column Sets menu.
2. Select a column set.
3. Make any necessary changes to the columns or their order.
4. Click the save icon next to the Column Sets menu.

Select a default column set

You can select a default column set that is applied every time you log in to XactAnalysis.

1. Click the Column Sets menu.
2. Hover over a saved column set. A star appears to the left of it.
3. Click the star.

Delete a column set

1. Click the Column Sets menu.
2. Click the delete icon next to a column set.
3. Click OK when prompted to confirm.

Select multiple consecutive assignments

If you want to perform an action on a group of assignments in Search, you can select those assignments all at once.

1. Select the checkbox next to the first assignment in your group.
2. Press the Shift key and hold it while selecting the checkbox next to the last assignment in your group.

All of the assignments between these two are automatically selected.

Use Archive Search mode

Search allows you to find assignments up to three years from the current date. If you need to find an assignment from before that time, you can enable Archive Search mode.

1. Click the date filter at the top of the page.
2. Enable the Archive Search toggle switch in the dialogue box that appears.
3. Select a date range older than three years ago from the date picker.

Open assignments in a new tab

Search allows you to open assignments in the same browser tab or in a new browser tab.

To enable or disable this feature, click the button next to the Column Sets menu. When the button is gray, assignments open in the same tab. When the button is blue, assignments open in a new tab. Search remembers your selected preference every time you navigate to it.

Use map view

You can see your Search results in both a table view and a map view that plots your filtered assignments on a map. To switch to the map view, click the map view icon near the top of the page.

• Map view uses Google Maps, so you can use the buttons around the edges of the map to zoom in and out, switch to satellite view, view photo imagery of a location, and expand the map to full screen.
• You can hover over an assignment marker to view its claim reference and the name of its insured. Click on the claim reference to view it in Assignment Detail.
• An assignment marker with a plus symbol indicates multiple assignments at that location. You can hover over the marker to view the assignments.
• You can click the Assignment List icon to open the Assignments drawer and perform actions for assignments marked on the map. Select the check boxes for one or more assignments and then select an option from the Select an Action menu in the drawer.
• You can click the More Filters icon to open the Filters drawer and apply filters while in map view.

Pin options in the Select an Action menu

You can select up to ten of your favourite options from the Select an Action menu and pin them to the top of the menu for easy access.

1. Click the Select an Action menu.
2. Hover over an option.
3. Click the star that appears to the left of the option.